…business processes, the decision factors that go into making a decision are not captured digitally. The correct approach to these disparities is to work with the process engineers and application developers to inform them of the data points we’d need to collect to have any hope of applying machine learning algorithms in the future. Then make change requests to implement those features on the production systems, and potentially re-train the workers in the process. Then we can start to think about applying machine learning at some future date. However, the speed …
